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How To Repair Hallmark Festive Fountains

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#289565 - 12/22/15 x:thirty PM NH&S Water Globe Answer came from Authentication today!!

Today's delivery brought an interesting piece of mail service, render address was Authentication, but my name and address were REALLY handwritten (not done in that fake handwriting font!)!

Within the envelope was a card with the words, "Y'all are important to us", with a photograph of a marble-looking table, with a vase filled with water and some white flowers.

Inside, the bill of fare read, "We value our relationship with each of our consumers. That'southward why we're so grateful that yous took the time to share your thoughts with united states. It'due south a privilege to serve y'all. Cheers for giving u.s.a. the opportunity. From the Authentication Consumer Intendance Team".

Inside the card was a minor envelope with a Hallmark Gold Crown Gift Card!! The amount was $65.00!!!! The gift card had the aforementioned photo on information technology that was on the front of the greeting card.

No mention of the actual reason, only I am certain it was for emailing them about my earth and then sending them the photo of it and the piece of "actual postal service with my name and accost on it".

If retentiveness serves, the globe was $fifty.00, then the extra $15 is for revenue enhancement and a bonus. Did anyone else receive one of these?

_________________________
Karen W2 - Paradise - San Diego, Us!

"If you had the gamble to change your fate, would you?!"


Top
#289573 - 12/23/15 05:27 AM Re: NH&Southward Water Globe Respond came from Hallmark today!! [Re: Karen W2]
Offline
Elf Engineer - Toy Design

Registered: 08/23/03
Posts: 371
Loc: Manchester, Connecticut

Hi Karen
I know some people on the FB Hallmark Chatters Group have received the 65.00 gift cards for the NHS water globe result. Still waiting for mine.
I believe the original cost for the globe was 65.00.

Tiptop
#289574 - 12/23/15 09:thirty AM Re: NH&S Water World Answer came from Hallmark today!! [Re: Karen W2]
Offline
Santa's Helper

Registered: 02/14/01
Posts: 9077
Loc: Jersey Shore

That is great customer service !!!

_________________________
Stan


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#289577 - 12/23/15 01:52 PM Re: NH&Southward H2o Earth Respond came from Hallmark today!! [Re: Karen W2]
Offline
Santa'southward Helper

Registered: 12/26/05
Posts: 8490
Loc: Greensboro, NC

The globe was $65. I ended upwardly getting mine for 75% off.

Still...makes me wonder if I should contact them near my globe...


Top
#289581 - 12/23/15 04:12 PM Re: NH&S Water Globe Answer came from Hallmark today!! [Re: luckdragon]
Offline
Elf Managing director

Registered: 08/08/fourteen
Posts: 682
Loc: Honolulu, Hawaii
Meridian
#289589 - 12/24/15 03:44 AM Re: NH&S Water World Answer came from Hallmark today!! [Re: luckdragon]
Offline
Santa's Helper

Registered: 05/11/99
Posts: 6233
Loc: Paradise - San Diego, USA!

Cheers for the price info. I don't recall paying that much for information technology (a local social club I used to belong to dorsum then gave u.s.a. a 30% off disbelieve), or information technology was a purchase to qualify for the VIP Handbag that yr.

Everyone who bought this and had this happen should definitely ship their info into Authentication for a refund (if they still accept it!) and thanks to those who shared this info to begin with, and then we would know to practise this, even tho going into it we had no assurance of a good reply from Hallmark and I idea I'd do it just in case!

_________________________
Karen W2 - Paradise - San Diego, USA!

"If you had the take a chance to alter your fate, would you?!"


Tiptop
#289597 - 12/24/xv 03:25 PM Re: NH&Southward Water Globe Respond came from Authentication today!! [Re: Karen W2]
Offline
Elf Engineer - Toy Design

Registered: 07/27/15
Posts: 131

Can someone show a moving-picture show of the water globe you lot are talking about? I think I might have one but am not real sure. Thanks and Merry Christmas to all!!!

Top
#289896 - 12/31/15 12:49 PM Re: NH&S Water Globe Answer came from Authentication today!! [Re: Karen W2]
Offline
Elf Engineer - Toy Design

Registered: 07/27/15
Posts: 131

Thanks Lisa. I don't have that ane and then I'thousand not going to worry about contacting Authentication. Happy New Twelvemonth!

Top
#289931 - 01/01/16 07:59 AM Re: NH&S Water Globe Answer came from Authentication today!! [Re: Karen W2]
Offline
Elf VP

Registered: 09/10/06
Posts: 2109
Loc: Southlake,Texas U.s.a.

Karen, what email or snail mail address did you ship your photo of the NH&S snow world with the orange/brownish h2o in it?

_________________________
Claudia


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#289934 - 01/01/16 09:39 AM Re: NH&Due south Water Globe Answer came from Hallmark today!! [Re: Karen W2]
Offline
Santa's Helper

Registered: 05/12/99
Posts: 6793
Loc: Milwaukee, WI USA
Top
#289981 - 01/02/16 05:00 AM Re: NH&S H2o Globe Answer came from Hallmark today!! [Re: Claudia]
Offline
Santa's Helper

Registered: 05/11/99
Posts: 6233
Loc: Paradise - San Diego, United states!

Howdy Claudia,
Regarding your getting the refund on the waterglobe, the first stride is to call the Hallmark 800 number and tell them your story.

They'll take down your info, give you an "Incident Number" and tell you what to ship and where to send it.

_________________________
Karen W2 - Paradise - San Diego, Usa!

"If you had the chance to change your fate, would you?!"


Peak
#289990 - 01/02/16 12:51 PM Re: NH&S Water Globe Respond came from Hallmark today!! [Re: Karen W2]
Offline
Elf VP

Registered: 09/10/06
Posts: 2109
Loc: Southlake,Texas U.s.

Karen, cheers for the quick reply and data. I have 1 of the NH&S snowfall globes with the orange chocolate-brown water. I paid total toll for it.

_________________________
Claudia


Elevation
#289992 - 01/02/16 01:35 PM Re: NH&Due south Water Globe Answer came from Authentication today!! [Re: Karen W2]
Offline
Elf Engineer - Toy Pattern

Registered: 08/23/03
Posts: 371
Loc: Manchester, Connecticut

I received my 65.00 gift card today, aforementioned equally Karen's- the epitome on the gift bill of fare and carte du jour lucifer. Thank you, Hallmark.

Elevation
#290012 - 01/02/16 03:17 PM Re: NH&South Water Globe Answer came from Authentication today!! [Re: Karen W2]
Offline
Santa'south Helper

Registered: 12/22/00
Posts: 6485
Loc: Idaho

I didn't purchase that snow globe just I am happy to hear that Hallmark is bankroll it with a refund.

Did Authentication offer any snowfall globes for this yr? I did not see any in the stores.

_________________________


Height
#290070 - 01/02/16 07:xviii PM Re: NH&South Water Earth Answer came from Hallmark today!! [Re: Claudia]
Offline
Santa's Helper

Registered: 05/15/99
Posts: 8613
Loc: Shawnee, KS The states

Karen, thank you for the quick reply and information. I have ane of the NH&S snowfall globes with the orange dark-brown water. I paid full price for information technology.

I'thousand right at that place with you. I'll be looking for my snowglobe this week so I tin can get some coin dorsum on mine. It depressed me so much to look at information technology that I oasis't had it out for a while and accept forgotten where I put it.

Pinnacle
#290083 - 01/02/16 08:39 PM Re: NH&S Water Earth Respond came from Hallmark today!! [Re: Karen W2]
Offline
Elf VP

Registered: 07/02/02
Posts: 1067
Loc: Northern Ca.

I wonder if Hallmark will be so generous when I telephone call them virtually the Festive Snowman. All the water linked out of it.
Tin't hurt to ask them. I didn't consider them cheap.

Elevation
#290105 - 01/02/xvi 10:02 PM Re: NH&South Water Earth Answer came from Hallmark today!! [Re: Karen W2]
Offline
Santa'southward Helper

Registered: 12/22/00
Posts: 6485
Loc: Idaho

Susan, what are the Festive Snowman?

_________________________


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#290107 - 01/02/xvi 10:13 PM Re: NH&S H2o Globe Answer came from Hallmark today!! [Re: StaceyN]
Offline
Elf VP

Registered: 08/08/10
Posts: 1797
Loc: Michigan

Susan, what are the Festive Snowman?

Fountains

_________________________
grahamcracker72


Top
#290110 - 01/02/16 10:38 PM Re: NH&S Water Globe Answer came from Authentication today!! [Re: Karen W2]
Offline
Elf VP

Registered: 07/02/02
Posts: 1067
Loc: Northern Ca.

Thank you Kevin. Yes they are called Festive Fountains.

Acme


How To Repair Hallmark Festive Fountains,

Source: http://www.yulelog.com/forums/ubbthreads.php?ubb=showflat&Number=289992

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